FAQ – Frequently Asked Questions

Q: Are your bags authentic?
A: Yes — we guarantee all our bags are 100% authentic Coach products.

Q: Are the bags new or used?
A: Most are gently pre-owned and in great condition. Product listings specify details and include close-up photos.

Q: Do you ship internationally?
A: Yes! We offer free worldwide shipping.

Q: How long does shipping take?
A: U.S. orders: 2–5 business days. International: 7–20 days depending on location.

Q: Can I return a bag if I change my mind?
A: Yes — see our Return Policy below.